Shipping policy
Shipping Information
After you place your order, it will be promptly forwarded to our shipping team for processing. As soon as your order is shipped, you will receive a tracking number via email. We use a range of reliable shipping providers, including USPS, DHL, FedEx, Yunexpress, Aramex, and local couriers in your area. Our current processing time is 1-2 business days.
For standard shipping, the delivery times are as follows:
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USA: 4-9 business days
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Canada & Mexico: 6-12 business days
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Europe & UK: 6-14 business days
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Australia: 8-14 business days
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New Zealand: 8-14 business days
Please note that delays may occur due to customs clearance, public holidays, weather conditions, or carrier-related issues, these are unfortunately beyond our control.
How do I track my order?
To track your order, simply wait for an email notification from us after your order has been shipped. It will contain a tracking number that you can use to monitor the status of your delivery. Please allow up to 48 hours for the tracking information to become available. If you do not receive your tracking details within 2 days of receiving the shipping confirmation email, please reach out to us at info@truststeadfast.com. Kindly provide your name and order number, and we will assist you in resolving the issue.